Refund & Return Policy
Effective Date: 09.25.2025
Mile High Birding LLC wants you to be satisfied with your experience. Please read our policy below:
Merchandise
Returns accepted within 14 days of purchase.
Items must be unused, unwashed, and in original packaging.
Customers are responsible for return shipping costs unless the item was defective.
Refunds will be issued to the original payment method within 7 business days of receiving the return.
Outings & Events
Cancellations made 7 days prior to the outing will receive a full refund.
Cancellations made less than 7 days before the outing are non-refundable.
If Mile High Birding cancels an outing (due to weather or unforeseen circumstances), customers will receive a full refund or credit toward a future trip.
For refund requests, email us at zachqh@milehighbirding.com with your order number.