Refund & Return Policy

Effective Date: 09.25.2025

Mile High Birding LLC wants you to be satisfied with your experience. Please read our policy below:

Merchandise

  • Returns accepted within 14 days of purchase.

  • Items must be unused, unwashed, and in original packaging.

  • Customers are responsible for return shipping costs unless the item was defective.

  • Refunds will be issued to the original payment method within 7 business days of receiving the return.

Outings & Events

  • Cancellations made 7 days prior to the outing will receive a full refund.

  • Cancellations made less than 7 days before the outing are non-refundable.

  • If Mile High Birding cancels an outing (due to weather or unforeseen circumstances), customers will receive a full refund or credit toward a future trip.

For refund requests, email us at zachqh@milehighbirding.com with your order number.